We are moving on from the days of analogue, advertising mediums are changing and so are marketers…so where is digital marketing heading?
The Asia Pacific Digital Marketing Yearbook 2010 emphasises there is a battle going on to determine which platforms will host the majority of online users’ activities. ‘The days when a portal was a web user’s main access point to the internet are long over, but it’s not yet clear what will take its place. Will the future be driven by search? Social networking? Mobility? A device? An application? A browser? Microblogging?
Google, Facebook, Twitter, Apple, Microsoft, Skype and Yahoo! are just a few of the international players experimenting with different mixtures of applications, content and devices in their quest to be dominant.’ Have a look at the digital marketing yearbook for facts on digital marketing in 2010, from the major media producing countries in the Asia Pacific (Australia included). I’ve analysed a variety of industry sources to compile together facts in this blog – worthwhile checking if you are involved or interested in online advertising 
Teresa Sperti in her Digital Marketing Lab blog explains ‘Consumer consumption of video, mobile and social are all starting to play a role in the way we plan and buy media, however by 2015 our online media schedules will look very different to how they look today.’ The Digital Marketing Lab also released an article indicating online advertising in Australia is forecasted to grow at a compound annual growth rate of 15.4% every year for the next four years, while the same forecast for print growth is 1.9% and for free TV is 3.9% (see point 16 of article). A summary of online advertising expenditure in Australia indicates the 31 March 2011 quarter recorded an increase of $88.5m (or 17%) in online advertising expenditure from the comparable prior first-quarter in 2010.
The Internet has continued to grow in significance when compared to other ad supported media. In 2010, Internet Advertising surpassed advertising revenues in Newspapers in the US!
The International Journal of Advertising in (2009) examined what has been learned about digital advertising on the internet and new media, and proposed that there are six principles of digital advertising that can be widely applied to new media:
- marketers must be sensitive to consumer concerns about privacy and spam
- consumers are more likely to be receptive to digital ads from marketers they trust
- consumers are more likely to be receptive to respond to digital ads for products that are relevant to them
- digital approaches that incorporate interactivity are more likely to be effective
- advertising messages that are entertaining have a higher chance of success in the digital context
- in the long run, new media messages need to build the brand to be effective
I have observed these 6 principles throughout online research; in fact you will notice some points perusing through article references within this blog. The 6 principles apply well to viral advertising, and are apparant in successful digital campaigns to date (see video advertising example below).
The journal also states multiple factors have contributed to the internet achieving the status of one of the major advertising mediums that it is today. By 2005 advertisers as well as search engine companies began to understand how consumers searched for information online, and noticed a substantial opportunity for advertising and behavioural targeting by matching advertisements to searches.’
Search & Directories advertising is top of the line for ad statistics, and is only going to get bigger in my view. This is evident from statistics released on internet advertising in 2010. In the US, Search and Display continue to lead ad formats with revenues accounted for 45% of Q4 2010 revenues, down from 47% in Q4 2009. Search revenues totaled $3.3 billion in Q4 2010, up 14% from Q4 2009, when Search revenues were $2.9 billion.
In Australia, General Display advertising and Classifieds advertising accounted for 21.59% and 24.17%, respectively, of the total advertising expenditure for the first-quarter 2011, while Search & Directories advertising comprised the remaining 54.24%.
I believe the advent of Internet TV is a BIG player in the future of online advertising. Have a look at a blog I wrote on Google TV. Google TV is still in it’s infancy in the US, but after necessary product improvements I think this type of Search TV will be a competitive force in the Internet TV market. An important product for marketers to note in the future of online advertising.
Online Advertising – Info and Hit Predictions
Video advertising is one of the fastest growing segments in the online advertising market. Nielsen indicated online video usage was up by 45% in the US in January 2011. An article by Media Notes says an IAB report from December 2010 indicates that 69% of marketers and 55% of agency executives say digital video advertising will rise in the next 12 months. ‘Digital marketers say consumers show a higher engagement rate with online video, according to the survey. Digital video is more trackable and targetable and digital video production is less expensive. The findings also say marketers will shift TV ad dollars to digital video because of better ROI, while media agencies and television will shift more emphasis to digital video to follow target audiences.’
Google predicts by 2015, 50% of ad campaigns will include video ads bought on a cost-per-view basis (that means that user will have choice whether to watch it or not). Digital Marketing Lab says advertising is still however in its infancy despite the fact that consumption of video by Australian consumers is significant. ‘Whilst video advertising provides a significant opportunity for marketers it is not without its challenges. As some video channels / networks allow viewers to skip advertisements, marketers will need to provide more than a traditional TV style commercial– engagement and entertainment will be far more important in the video ad space.’ Note the Old Spice Advertisement below, pure entertainment, one of the Top 10 viral video ads of all time.
Indeed entertainment and engagement are important points to note, in addition to choice. As this article by Bost Innovation explains, the importance of choice changes the social dynamics between ads and consumers. ‘When consumers can choose to watch ads, as opposed to being interrupted by them, they share and recommend those ads to friends and family, blast them across social media sites like Facebook and Twitter, embed them on their blog and site, copy and repost them across hundreds of video-sharing sites, and more. This is Earned Media, and it’s the crown jewel of advertising.’
Most major brands have a presence on Social Media networks like Facebook and Twitter, but YouTube is more of an afterthought according to Mashable. A surprisingly high number of branded YouTube channels (eg.Amazon) are sparingly updated and have few followers. Mashable says companies like Amazon are missing out on a big opportunity. ‘A YouTube channel doesn’t have to merely be a vehicle for new commercials. It can house games, behind-the-scenes stories and, best of all, a new, visual way to interact with your fan base.’ Check out these 5 Branded YouTube Channels That Get it Right .
Visible Measures says 2010 was the year social video advertising came crashing into the mainstream. Their report Social Video Advertising: 2010 in Review says categories that produced millions of views in 2009, generated hundreds of millions in 2010. The number of active brands in social video advertising more than doubled. Campaigns like Old Spice’s The Man Your Man Could Smell Like, Nike’s Write the Future, and Pepsi’s Oh Africa captured the attention of audiences across the world.
Brands realized the power social video has in influencing consumer choice and began waging major battles in attempts to dominate their category. Visible Measures says these trends are likely to continue into 2011. ‘As more audiences come online and watch social video, we’ll see more brands, more campaigns, and more competition, all in efforts to influence consumer choice.’
Viral Video: What’s Hot In May 2011
· Top 10 Viral Video Ads Chart – May 2011 – Viral Ads on the Visible Measures Chart
Google Video Search Ads
If you aren’t counting on an Ad to go viral, sponsored video search ads were launched by Google on March 24th. Media Ads is still in limited release to major motion picture studios promoting new release features. Google plan ‘over time’ to offer Media Ads to advertisers in more industries to help them promote their videos on Google.com. The new search ad could be utilised by media industry advertising companies and business in future.
Internet Search TV
Digital Marketing Lab notes by 2015 it is anticipated that mobile internet will surpass desktop internet usage – and with that mobile advertising is expected to undergo rapid growth. Global mobile advertising spends will total $3.3 billion in 2011 and this figure will balloon to $20.6 billion by 2015. Teresa at Digital Marketing Lab states ‘like video, mobile too will bring several challenges. Small screens / ad formats will make it more difficult for marketers to communicate their message. The power of mobile combined with local however will also provide new opportunities for marketers to connect with consumers when and where it is relevant…Over the next 4 years will see significant investment from Google, Facebook and start ups in the mobile / local space, which will also result in new ad formats and opportunities for brands to target new and existing customers.’
The Android network is growing in a bid to compete against Apple, which includes both platforms advertising networks – Android Market (Android Software used in Android, other Phones, Google TV, Tablets) and iAd (Apples Advertising platform for Apps, iTunes, iPhones and iPads, Apple TV). Both companies are currently under fire for their location tracking devices, and privacy breeches. Location browsing mobile advertising was also recently launched as fellow blogger Rowdy highlights, again though there is clear concern for privacy issues with such advertising.
I agree that mobile advertising is on the rise, and if challenges of the medium are surmounted it should be a good avenue for digital advertising.
ADMA says Australians spend more time on social networking sites than anyone else in the world (seven hours a month) and 27% of all Australians blog!
In their article The Changing Face of Online Advertising, Digital Marketing Lab indicates in 2011 US marketers are expected to spend $3.08 billion on social network advertising, which is roughly 10% of total ad spend online and an increase of 55% from 2010. Whilst we are behind the US when it comes to digital, marketers take up of social media in Australia is on the rise so there is no doubt that social advertising will make up a larger slice of the advertising pie in the future.
Another growing trend is that of Social Gaming. Social gaming organizations like Zynga building branded experiences into games – for example McDonalds use of Farmville to provide virtual McCafe to players so they can work at double the speed. Mashable features an article on Hot Social Gaming Trends.
In America most marketers plan to increase social media spend this year. Mashable says a report by IAB (US) notes an overwhelming number of marketers consider social media to be integral to their strategies this year, and 70% plan to increase their social media budget by more than 10% this year, according to a poll from Effie Worldwide. ‘Much of that spending will go toward trying to find new Facebook fans, which 35% of respondents said is their main goal in 2011. “Increase our presence on mobile” was number two on that list, coming in at 22%.’ Have a look at the Mashable article for more IAB findings.
Whilst Facebook is the lead for Social Advertising, I think marketing through Four Square and Twitter (see my blog) will increase in future. I believe MySpace still works for music fans and Social Entertainment, but not sure of growth unless they launch a campaign to grow a new fanbase!
A growth network and potentially big area for B2B (business2business) and B2C (business2customer) online advertising is through LinkedIn. With the recent announcement of the company public listing on the stock exchange, and a increasing member base worldwide ($2million just reached in Australia), this online platform is surely a great avenue for advertising now and in future.
Finally, check out the brilliant video below on the Social Media Revolution
What trends do you think will be BIG in online advertising in future years?
 Apologies for the lengthy blog, I was so eager to share got carried away! Hope this will interest some of you 🙂
ADWORDS BLOGSPOT, March 2011, Media Ads Joins the New Ad Formats Family, http://adwords.blogspot.com/2011/03/media-ads-joins-new-ad-formats-family.html
ADMA, Asia Pacific Digital Marketing Yearbook 2010: Multiple Platforms Infinite Choices, http://asiadigitalmarketingyearbook.com/2010-multiple-platforms-infinite-choices
BOST INNOVATION, 5th May 2011, Social and Viral Are Great-But The Real Future Of Video Advertising Is Choice, http://bostinnovation.com/2011/05/05/future-of-video-advertising-is-choice/
DIGITAL MARKETING LAB, 30th April 2011, Latest Digital Statistics Compilation,
DIGITAL MARKETING LAB, 30th April 2011, The Changing Face Of Online Advertising,
IAB Internet Advertising Revenue Report, April 2011, http://www.iab.net/media/file/IAB_Full_year_2010_0413_Final.pdf
TAYLOR CHARLES R, International Journal of Advertising, 2009, 28(3), pp. 411–418, The Six Digital Principles of Advertising
The story of TOMS began after Blake competed on the second season of The Amazing Race. He visited Argentina through the race and liking the country returned on vacation. During the trip Blake witnessed children living in extreme poverty, with no shoes to protect their feet. This gave the young entrepreneur an idea…months later on a trip back to Argentina he develops a shoe company producing shoes inspired by the local Argentinean alpargata. For every pair sold, a new pair would be donated to a child in need of shoes. TOMS philosophy, giving One for One.
It didn’t take long for this Social Entrepreneur to cement his cause, the same year Blake returned to Argentina with a group of family, friends and staff and 10,000 pairs of shoes made possible by TOMS customers.
5 years on it’s TOMS Shoes birthday, and the company has given over one million pairs of new shoes to children in need through Giving Partners around the world. Philanthropy is at the heart of the business and what drives it. What inspired me to write about TOMS is the method used to spread TOMS message, allowing this ethical business to grow and continue their aim of helping the less fortunate. I first learnt about TOMS from a short documentary explaining its history, (video to the right, produced by Australian Kate Hicky) viewed on an Australian Qantas flight over Easter.
The organisations innovative integration of online campaigns works hard at influencing the brand message, encouraging word of mouth (WOM) virally through online video, social media, well-designed campaign websites, news and blogs. Online videos are heavily utilised to encourage the social mission, there are 174 short videos associated with and/or produced by TOMS on their YouTube channel. Sparxoo digital marketing website reviewed TOMS videos; “Sometimes, video can make things complicated. TOMS, on the other hand, is not complicated. It’s simple, understandable and approachable. The video has two goals: 1) to explain TOMS social mission (one-for-one) and how they create impact (prevent foot disease) and 2) to encourage you to get involved”.
The founder enhances the viral message cleverly through co-branding with companies such as Element Skateboards and Ralph Lauren Polo, the co-branders also making use of the one for one model. TOMS regularly enlists the help of celebrities to endorse TOMS through press ads, interviews and again online video clips. Musicians show support providing soundtracks on videos and online endorsement. The success of TOMS has been huge in the US, his model winning praise among politicians (Bill Clinton), businesses (AT&T), advertisers (BBDO Worldwide) and digital influencers (Digg’s founder, Kevin Rose even designed a ‘Digg shoe’).
Youth are a driving force in spreading TOMS brand message. TOMS movement began by young people, features Campus Clubs and Internships to get youth involved at a grass roots level. TOMS supporters stay connected with the active TOMS Community on Facebook and Twitter. Yet another good use of low-cost viral marketing is via the movement campaign website. The site encourages people to get involved through a number of sharing initiatives; You can share TOMS story through social media, screen a TOMS documentary to organised groups, creatively host a style your sole party and upload personal images wearing TOMS shoes, proudly showing your visible support.
ONE DAY WITHOUT SHOES – 5th APRIL 2011
- twitters no. 1 topic
- googles #4 most pop searched term
- over 1000 events held in 25 countries
- 1400 companies participate
- 500 schools participate
Enthusiastic college students were responsible for getting the first One Day Without Shoes off the ground in 2008. Now an annual event that has spread globally, the day helps raise awareness about TOMS cause through action, asking people to go without shoes for a day.
Australian awareness of TOMS and the recent One Day Without Shoes event was surprisingly minimal. Whilst events were set up in some states the largest event organised by youth at the University of QLD only enlisted 163 followers. My hometown of Melbourne registered zero. The difficulty in gaining support globally could be due to the philanthropic TOMS message coming from a business model, rather than an NGO. Blake explains in his documentary, “In a sense by creating a one for one model with TOMS we have created our never going away benefactor”. TOMS has its critics, and no doubt must answer questions on a for-profit BOGO model versus a not-for-profit philanthropic model, particularly regarding criticism that giving out products for free from developing nations can have a negative effect on local business. TOMS released its first giving report in 2010, providing answers for inquirers (and cynics). To increase support TOMS could continue to focus on virally promoting their global campaign through online video, but with an increase in documentation for critics – visually adding more facts from the giving report to gain awareness and support.
Blake Mycoskie has a new global vision on the horizon, an idea spoken of in March at the SXSW conference through a speech on the power of giving. On the 7th June 2011 TOMS will launch their surprise one for one model, ‘poking the box’ at a new sustainable movement.
Blake Mycoskies Blog, http://www.startsomethingthatmatters.com/
Daily Trends, 6th April 2011, ‘How Toms Shoes Uses Video:In the News’, http://www.100wizard.com/how-toms-shoes-usesvideo-in-the-news, viewed 3rd May 2011
Kelsy Timmerman – Made in America, “The problem with TOMS shoes and it’s critics”, http://whereamiwearing.com/2011/04/06/toms-shoes/, viewed 3rd May 2011
Kabissa – Space for Changing in Africa, “Why BOGO doesn’t have to be a no no”, http://www.kabissa.org/blog/why-bogo-doesn’t-have-be-no-no-0, viewed 3rd May 2011
One Day Without Shoes, http://www.onedaywithoutshoes.com
POPSUGAR Australia, 8th April 2010, ‘Celebs Get Behind Toms Shoes’ One Day Without Shoes’, http://www.popsugar.com.au/Celebrities-Get-Behind-Toms-Shoes-One-Day-Without-Shoes-Including-Olivia-Wilde-Demi-Moore-15451118 , viewed 3rd May 2011
School For Social Entrepreneurs, http://www.sse.org.au/about.php?sub=WIASE
SPARXOO, 11th December 2009, ‘Brand-Advertising-Review-Toms-Shoes’, http://sparxoo.com/2009/12/11/brand-advertising-review-toms-shoes/
SXSW Festival, “Blake Mycoskie: Creating Happiness, One Small Gesture at a Time”, http://sxsw.com/node/7125
TOMS Website, http://www.TOMS.com
Well I hadn’t up until a few weeks ago…did I miss the hype? Whilst researching the new era of IPTV (Internet Protocol Television) and Internet TV I stumbled across a reference to Google TV. IPTV set-top boxes and Internet Video such as YouTube, Fetch, TIVO, IINET and I-Q Foxtel have been in market for several years, but 3D/HD TV models featuring Internet video access, special Internet TV remotes and downloadable net TV apps are a fresh 2011 release in Australia. So there is Internet TV or Smart TV, but what is Google TV?
After seeing the words ‘Google‘ and ‘TV‘ promisingly co-joined I was immediately curious to know more, not only about the product but primarily regarding it’s release in Australia. How as a regular Googler and online newsreader, could I miss declaration of a surely massive product launch? Eager for insight I began with a Google search using the phrase ‘Google TV‘ to check SEO results or relevant news reports. The search returned good results with the Google TV website ranked top of the search engine, a mass 5,940,000 results appearing in 0.06 seconds. A rank to be expected for a product released by the infamous #1 search engine. Other related product links and several old (mainly 2010) articles pertaining to the product’s release were also ranked above the fold.
The new generation of ‘Google search’ television was launched in the USA in October 2010, however a launch in Australia was announced on hold. In collaboration with Sony the product was released via Sony Internet TV (the first and currently only HD TV offering the software), the Sony Internet TV Blu-ray player and in addition a set-top box release of Google TV through Logitech Revue. The new search technology powering Google TV indexes TV content and applications, basically any data generated within the context of the service. Users can search for Web and TV programs, access their digital video recordings from a keyboard controller, a special remote, or mobile phone applications from Logitech, Google and Samsung, download Google Android apps and record digital content.
So perhaps I was not an avid news reader around October 2010 and missed the hype…
Fast forward though to April 2011 – why have we still not heard of a product release in Australia? Lukewarm reviews in the US by consumers, technological peers and the media since the launch have affected the popularity of the product.
The review notes the US product set-top box was too expensive in comparison to Apple TV, had a clunky search keyboard and needed a hardware and software overhaul to increase product uptake. E-week another tech site (plus several other online reviews) posted similar sentiment in Dec 2010 on why Google TV is failing: 10 Reasons Why.
One of the first ten reasons aptly stated:
1. Where’s the excitement?
“When Google TV was first announced there was palpable excitement around the United States about the potential the software offered…But now that Google TV devices are on store shelves, all that excitement seems to have dissipated, causing some to wonder if it’s actually falling flat” (E-week)
2. The Apple TV influence
3. Consumers know the features aren’t there
4. The apps haven’t arrived
5. Content is king
6. The studios aren’t happy
Major broadcast companies in the US such as ABC, CBC and NBC were loath to embrace the service and blocked content from Google TV view. Google is currently in negotiations with major broadcast companies for advertising rights in the US/UK, and would likely negotiate with Australian broadcasters before entering the market. A plus for Australia if it does attract Google TV is the new national broadband network, which Euromonitor International claims ‘will increase uptake of entertainment services such as IPTV (Internet protocol television) and Internet video, which will in turn create business opportunities for media and advertising companies.’ (Euromonitor International, August 2010)
7. There might be truth in the rumors
Until Google confirms that it’s asking vendors to halt development on their Google TV products, there’s no telling what’s really going on.” (E-week)
8. Google hasn’t been so quick to gloat
9. Progress has been slow
10. Are consumers ready?
The content-streaming market, while growing rapidly, is still in its infancy…Over time, the Google TV platform could be quite worthwhile, but now the question of whether or not it’s ahead of its time must be asked.” (E-week)
Ten interesting points noted in the E-Week article. If Google TV does save itself with product improvements, a release in Australia must educate the market of its capabilities and increase market awareness. Harris Buzz, a Harris Interactive poll survey launched results of consumer awareness of Apple TV and Google TV products in December 2010.
Steve Evens, head of research at Harris Interactive UK indicates one of the issues facing a wider adoption of living room media streaming is awareness and understanding. He suggests that if Apple TV or Google TV are to become mainstream living room technologies and not just for the early adopters then there is a long way to go to educate the market on their products and their benefits.
If you are ahead of the game and have news of a 2011 Australian Google TV release, please feel free to COMMENT.
Apcmag.com, 23rd March 2011, “The real future of TV: How IPTV works”, viewed 16th April 2011, http://apcmag.com/the-real-future-of-tv-how-iptv-works.htm
Cnet.com.au, ” Online TV: how IPTV changes everything”, 18th October 2010, viewed 16th April 2011, http://www.cnet.com.au/online-tv-how-iptv-changes-everything-339306637.htm
Cnet.com.au, “Smart TV killed the ‘idiot box’: Samsung”, 6th April 2011, viewed 16th April 2011, http://www.cnet.com.au/smart-tv-killed-the-idiot-box-samsung-339312752.htm
Euromonitor International, August 2010, Technology, Communications and Media poised to take off in Australia, http://www.euromonitor.com, viewed 16th April 2011
eWeek , Dec 27th 2010, “Google TV Is Failing 10 Reasons Why”, viewed 16th April 2011, http://www.eweek.com/c/a/Cloud-Computing/Google-TV-Is-Failing-10-Reasons-Why-311306/
Google TV website , viewed 16th April 2011, http://www.googletv.com
Slashgear website, 5th April 2011, viewed 16th April 2011, http://www.slashgear.com/how-google-can-save-google-tv-05144401
Sony website, viewed 16th April 2011, http://www.sony.com
Tech Media Now website, 26 January 2011, Blog: Apple TV & Google TV research – awareness holding back adoption, viewed 16th April 2011, http://techmedianow.blogspot.com/2011/01/apple-tv-google-tv-research-awareness.html